In response to the Victorian Auditor General Office’s (VAGO) audit of public participation and community engagement in Local Government, the City of Ballarat sought to revise its existing Community Engagement Framework. Specifically, Council wanted to improve its compliance with...

The City of Greater Bendigo was looking to improve the way the organisation conducted its community engagement. Specifically, they wanted consistent approaches to the design and delivery of community engagement; champions within each directorate to help support other staff;...

Capire hosted a delegation from Timor-Leste who were visiting Melbourne as part of the Department of Premier and Cabinet’s Gender Equity in Government Institutions Program. Capire’s role was to build the delegate’s understanding of approaches to stakeholder and community...

Environmental justice is about ensuring that all Victorians, now and in the future, have equitable access to environmental benefits, and do not experience an unfair share of environmental burdens. In 2018, DELWP decided to engage with community and stakeholders...

Managing Victoria’s biodiversity is a critically important, however with multiple players, competing interests and escalating challenges it is hard to know where to focus limited funding. In 2017, the DELWP released the first Victorian Biodiversity Strategy in over a...

The Yarra River Protection (Willip-gin Birrarung murron) Bill 2017 requires the long-term community vision for the Yarra River to be developed in consultation with key stakeholders and the community. It outlines that it must set a ‘vision for a...

There have been several significant changes to the rental market in Victoria since the Victorian Government enacted Residential Tenancies Act 1997. This includes; more lower income households in the private rental market, more families renting on a long-term basis,...

The Banyule City Council sought to improve customer experience across the organisation through the Customer Focus Project. The first step in this project was the review and refresh of the Banyule Customer Service Charter; the overarching guide for all...

Yarra Ranges Council were looking to improve support for young people and their families living in the municipality with a seamless and collaborative services system.

Across 2016 and 2017, Capire supported the City of Casey with the engagement for their Council Plan and long-term financial planning. The first project was Casey Next, Council's largest ever community engagement program. Casey Next reached around 480,000 people,...