Like many Local Governments, Yarra City Council face the challenge of planning for change and growth whilst balancing the hopes and expectations of new and existing communities. To overcome this challenge, Liveable Yarra commissioned Capire and associate Max Hardy,...

The Banyule City Council sought to improve customer experience across the organisation through the Customer Focus Project. The first step in this project was the review and refresh of the Banyule Customer Service Charter; the overarching guide for all...

The Victorian Government has established nine new Regional Partnerships and six Metropolitan Partnerships to give local communities a greater say about what matters to them, and ensure their voices reach the heart of government. Guiding each Partnership is a...

Hume City Council is actively supporting their community to have environmentally sustainable lifestyles through their Live Green Plan 2015-2019. This plan and its subsequent programs aim to enhance health and wellbeing of community members while protecting and supporting the...

The Victorian Government committed to removing 50 of Victoria’s most dangerous level crossings through the establishment of the Level Crossing Removal Authority (LXRA) in mid-2015.

There have been several significant changes to the rental market in Victoria since the Victorian Government enacted Residential Tenancies Act 1997. This includes; more lower income households in the private rental market, more families renting on a long-term basis,...