Capital Works Support

Capire is Barwon Water’s trusted partner to provide inhouse communication and engagement services for business-as-usual capital works projects and nominated major projects.

Since 2022, several Capire staff have continued to work part-time in long-term contracts for Barwon Water’s Communication and Engagement team. They support the Barwon Water Project Managers to plan and deliver internal and external communication and engagement for numerous capital works projects. This includes:

• drafting and delivering communication and engagement plans
• responding to customer enquiries
• preparing and organising distribution of public communication prior to disruptive site investigations and works
• advising Project Managers how communication and engagement can benefit their projects
• planning and delivering information sessions and pop-up events
• assisting with temporary construction leases and permanent easements on private property
• delivering communication and engagement for an Environment Protection and Biodiversity Conservation Act period of public comment.

Capire’s support helps Barwon Water maintain and improve its relationships with customers and stakeholders, at a time when internal changes are happening and planning for Geelong’s growth is occurring.

Concurrently, Capire’s day-to-day on-the-ground experience has improved our team’s understanding of and familiarity with the water industry, especially across a large regional service area.