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Residential Tenancies Act

Consumer Affairs Victoria

There have been several significant changes to the rental market in Victoria since the Victorian Government enacted Residential Tenancies Act 1997. This includes more lower income households in the private rental market, more families renting on a long-term basis; and a growing proportion of older Victorians living in private rental properties. The changing nature of tenants and their diverse requirements raised the need to consider if the Act is still ensuring sustainable, secure and safe housing for Victorian tenants.

In 2015, Consumer Affairs Victoria determined that extensive engagement was required to review the legislation.

Capire was engaged to analyse feedback from approximately 2,000 people on the most critical issues in Victoria’s rental market. This included tenants, landlords, realestate agents, peak bodies and other government departments. Due to the emotionally and politically charged nature of the project, Capire conducted rigorous data analysis to make sure all voices and views were represented and heard in the associated reporting. In September 2018, The Residential Tenancies Amendment Bill 2018 passed both houses of the Victorian Parliament. Capire’s work ensured that tenants, landlords, real-estate agents and peak bodies had their input into the 130 reforms to the rental market which aim to make renting fairer and safer.