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Community Engagement Framework

Department of Environment, Land, Water and Planning

In 2017, Capire and Renton and Co. were engaged by the Department of Environment, Land, Water and Planning (DELWP) to create a Community Engagement Framework to support the agency’s diverse engagement with its communities and stakeholders. The first stage of the project involved undertaking a comprehensive review of DELWP engagement activities and supporting tools, and a leading practice review of community engagement practices, both in Australia and North America. This research provided a strong foundation to design and deliver a codesign process to create the Community Engagement Framework. The codesign process harnessed the experiences and knowledge of officers from across DELWP to ensure the final product was practical, meaningful and built on the strong ‘community at the centre’ focus of DELWP’s Community Charter.